Orders can be formalized with our commercials or with the company via email or phone.
IFEC is committed to its customers to deliver all orders within a maximum of two weeks after receipt, however, we will do everything possible to shorten that period.
CANCELLATION OF ORDERS
Order cancellations will only be accepted when they are not delivered within the deadlines stipulated above and when the respective shipment has not been carried out. Order cancellations that refer to special products not included in our catalog will not be accepted.
Dispatch costs will not be borne by our Company for merchandise values of less than 250 €, and for lower values, the orders will be borne by the customer.
Claims for goods delivered will only be accepted up to eight days after receipt. We appreciate that the material is checked when it is received.
All product returns are subject to our prior acceptance and these will only be accepted within a maximum period of 30 days, provided that the material is in the same condition in which it was provided.